Why not get in touch today to discover how your business could benefit from a Public Wi-Fi Solution from Vital Wifi?Get In Touch
Your customers are really only interested in things that matter to them. So, what if you could understand more about the people who actually visit your business?
Our Wi-Fi solutions collect data and allow you to send targeted messaging to the people using your connection. Find out more about the marketing capabilities.
We offer a wide range of hardware solutions when specifying a Wi-Fi solution, including leading manufacturers such as Ruckus Wireless, Cisco, Mikrotik, Ubiquiti and many more.
All Vital Wifi solutions are built according to our customer requirements and any budget considerations, balancing the need to utilise the latest Wi-Fi technology available.
Guest Technical Support
When your guests have technical issues, we’re here to help any time, day or night. With Vital Wifi, you’ll always get 24/7 remote guest support from pour knowledgeable team, who are trained and focused on helping your guests getting back online quickly and easily.
This allows you to run your business, while we run your Wi-Fi.
Our Wi-Fi networks are managed via the cloud, which means we can fix them before you know there's an issue.
All parts of a Vital Wifi network are accessible by our team both day and night, and, if something isn’t working as it should, our monitoring alarms notify us immediately. This allows us to proactively resolve issues before your guests have even noticed.
There are a number of legal requirements to bear in mind when providing public Wi-Fi and we ensure you are covered from a legal standpoint.
We take on the responsibility by making your network legally compliant to cover the many legal implications that need to be considered, including data retention, copyright, illegal content and many more. Find out more.
“Wi-Fi has become the most requested guest amenity in the last few years and we’re pleased to be partnering with Vital Wifi to ensure our new system allows us to meet and exceed guest expectations. Having a stable system and connection is important to our guests, therefore partnering with Vital Wifi and utilising their network management and guest support, we can stay ahead of the technology curve and provide a reliable service which our guests have come to expect”
Vice President - Sales & Marketing of St Giles Hotels
- White label. Our portals our built for your brand, not ours.
- Social Integration; Facebook, Twitter, LinkedIn, Microsoft, Google are all available for you to integrate with, giving you social marketing and engagement.
- Hardware agnostic. We work with Cisco, Ruckus, Meraki, Mikrotik and many more.
- Bandwidth Management: Control your bandwidth by managing user access and monitor how much data your guests are using.
- Network Monitoring: All hardware used on our networks are monitored 24/7/365. Our customers have access to this portal too.
- Reporting: Create and downloads reports about your network. Whether it's guest information, technical data or financial reports, all data is there for you to use.
- Login Options: We provide many different options for customers to login, rest assured whatever you choose we'll keep you legally compliant.
- Cloud Based: Our portal is cloud based allowing you to access it at any time and take advantage of the marketing data available.
- Payment Options: Take online payments for WiFi usage by integrating with your own Paypal or WorldPay accounts.
- PMS Integration: Have your guests login by entering their surname and room number on the login page.
Want to see the Vital Wifi Portal in action? Request a free demoLive Demo
or Call UK Sales. 0333 3583 111