Funding ModelThe operational costs of the crew WiFi system needed to be self-funding and to meet this demand we investigated several different charging options. The crew members purchase blocks of data allowance when registering on the WiFi system. They can then log-on and manage their own accounts, view their data usage, and buy more data when they need it. And dependant on the system usage, the cost per MB data can be varied by the operator to ensure costs are simply covered (rather than being run as a profit centre). This way, the crew gets the maximum benefit of the onboard WiFi.
Installation LogisticsWe prepared comprehensive installation instructions so that the IT engineering team could install the WiFi onto a vessel when it came into port. Due to the short turnaround times for some of the vessels when they dock, it was essential the installation process was quick and easy for the system and access points around the vessel.
Costing ModelDue to the different designs and sizes of vessels, a costing framework was produced for the operator to outline supply, installation, and operational costs. This allowed the vessel operator to call off a system as and when required, with the confidence that the system could be despatched and installed within a 14-day period.
“Our partnership with Vital WiFi is extremely important to 4MS Networks. They share our focus on providing high-quality solutions coupled with excellent customer service. Their adaptability and a shared focus on giving our clients a great service has allowed us to scale the crew WiFi solution right across our energy industry client base.”